Dm396's Terms and Conditions – Full Guidelines

Please read these Terms & Conditions carefully before using dm396's website, mobile application, or any associated services. By accessing or using the dm396 platform, you are deemed to have accepted these terms. If you do not agree with any part of these terms, please refrain from using dm396.

The key terms used throughout these Terms & Conditions are defined below:

• "dm396" or "we" – Refers to the company that operates this platform.
• "Member" or "you" – Refers to any individual registered on dm396.
• "Platform" – Refers to the collective website, app, and related services of dm396.
• "Gaming Account" – Refers to your personal account created upon registering with dm396.
• "Bonus" – Refers to any promotional offer, credit, or reward provided by dm396.
• "Wagering Requirement" – Refers to the requirement to wager a specified amount before bonus funds can be withdrawn.

The following eligibility criteria must be met to open an account and use gaming services on dm396:

• You must be at least 18 years old. Government-issued ID may be requested at any time to verify your age.
• You are required to provide accurate and truthful personal information when completing registration on dm396.
• Each individual may open only one Gaming Account. If multiple accounts are found registered under the same person, all accounts will be suspended.
• It is your sole responsibility to ensure that online gaming is legally permitted in your country of residence.
• Dm396 reserves the right to decline any registration application at any time and for any reason.

You will be required to create a strong password during registration. dm396 will never ask for your password via email or phone. If anyone requests your password, treat it as fraud and report it to our Support team immediately.

You are solely responsible for the security and proper use of your dm396 account. Never share your login credentials with anyone. You are accountable for all activity on your account unless you can demonstrate that unauthorized access occurred without your prior knowledge.

• It is strongly recommended that members enable two-factor authentication on their dm396 account.
• If you notice any suspicious login activity or transactions on your account, contact dm396 support immediately.
• Accounts that have been inactive for an extended period may be temporarily suspended by dm396.
• Please update your account profile if any of your personal details change.

Dm396 follows a Know Your Customer (KYC) policy. For high-value transactions, you may be asked to submit a national ID, bank statement, or other supporting documents. This is done to protect your account.

Dm396 supports a range of popular Bangladeshi payment methods for deposits, including bKash, Nagad, and Rocket. The following rules apply to all deposits:

• The minimum and maximum deposit limits are listed on the dm396 deposit page and are subject to change.
• Only payment accounts registered in your own name may be used. The use of third-party payment methods is strictly prohibited.
• Deposits are usually credited to your account instantly. If there is any delay, please contact Support with proof of payment.
• Dm396 does not charge any payment processing fees; however, your payment provider may apply their own charges.
• To prevent money laundering, dm396 reserves the right to report suspicious transactions to the relevant authorities.

The following rules apply to withdrawing winnings from dm396. dm396 is committed to processing members' winnings quickly and securely.

• Account verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawal requests must be made to the same payment method used for the original deposit.
• Standard withdrawal requests are processed within 1 to 48 hours.
• The minimum withdrawal limit is specified on the dm396 payments page.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Dm396 may temporarily place a hold on withdrawals if suspicious activity or potential fraud is detected.

Dm396 regularly offers its members a variety of bonuses and promotional offers. The following terms apply to the use of these bonuses:

• Welcome Bonus: A bonus of up to 100% is available on your first deposit at dm396. The wagering requirements and validity period are specified on the bonus page.
• Reload Bonus: Weekly or monthly reload bonuses apply during specific promotion periods.
• Cashback: dm396 offers cashback on losses above a certain amount, subject to its own terms and conditions.
• Free Spins: Free Spins bonuses for slots must be used on the eligible games specified.

Multiple bonus offers may not be used simultaneously unless dm396 has specifically approved it. If bonus abuse, bonus arbitrage, or any conduct that violates the bonus policy is detected, dm396 may void the relevant bonus and investigate the account.

All games available on dm396 are governed by specific rules. Each game's individual rules can be found within the game interface. General gaming rules are outlined below:

• All games on dm396 use internationally audited RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair.
• If a technical error causes an incorrect game result, dm396 reserves the right to void that round and refund the wager.
• If a game is cancelled due to an internet disconnection, dm396 will refund the wager amount.
• In Live Casino games, the dealer's decision is considered final.
• Dm396 reserves the right to suspend or permanently discontinue any game at any time.

If you wish to dispute the outcome of any game, you must notify dm396 Support in writing within 72 hours. Disputes raised after this period may not be considered.

To maintain a fair and secure gaming environment, dm396 strictly prohibits the following activities:

• Playing games using automated bots, scripts, or software.
• Attempting to collect bonuses by using multiple accounts.
• Colluding with other members to manipulate game outcomes.
• Attempting to access dm396's systems through hacking, phishing, or any other unauthorized means.
• Attempting to launder money or channel illicit funds through dm396.
• Harassing, threatening, or using abusive language toward other members.
• Spreading false information or engaging in activities that damage the reputation of dm396.
• Deposits or withdrawals made using third-party payment methods.

There are two scenarios under which a dm396 account may be closed – voluntary closure by the member, and closure initiated by dm396.

Closed at Member's Request: You may request account closure at any time by contacting dm396 support. Before the account is closed, you will be given the opportunity to withdraw any eligible balance.

Closure by dm396: dm396 reserves the right to close accounts for rule violations, fraud, or other serious reasons. In such cases, the account balance may be forfeited.

• Self-Exclusion is also available as part of our responsible gaming commitment.
• Self-Exclusion periods can be set anywhere from 30 days to permanent.
• Requests to reactivate an account during a Self-Exclusion period will not be considered.

Dm396 is committed to delivering the best possible service through its platform, but dm396's liability is limited in the following areas:

• Losses resulting from internet disconnection, server downtime, or technical issues caused by third parties.
• Service disruptions caused by force majeure events such as natural disasters, war, or government restrictions.
• Account information compromised due to the member's own negligence.
• Losses caused by technical issues on the part of a third-party game provider.

Dm396 takes the privacy of your personal information very seriously. Our Privacy Policy details how your data is collected, used, and protected.

• Dm396 never sells your personal information to third parties.
• Your information is not shared with any external party except where required by law.
• Dm396 adheres to international data protection standards.

For more details, visit our Privacy Policy Visit the page.

Dm396 reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be provided via your registered email or on the platform.

• Continued use of dm396 after any changes have been made will be considered acceptance of the updated terms.
• Visit this page regularly to stay updated on the latest version of our terms and conditions.
• If you object to any changes to the terms, please stop using your dm396 account and contact Support.